Customer experience, the most exciting business opportunity for 2020.

A key to successful marketing is developing a clear understanding of the needs of your customers. Marketing provides a method for helping customers and businesses to communicate with each other in order to build a mutually beneficial relationship. This is where the eNew Media group, falls perfectly into place, bridging the gap between you and your potential customers.

“Here at eNew Media, we see marketing as a conversation between customers and a business which can provide a product or service to meet the customer’s need. In the process of this conversation, both parties learn more about each other and build a relationship over time” – Melanie de Lange, Digital Marketing Manager at eNew Media.

People tend to buy from familiar and trusted brands. As such, our purpose as marketers lie in building knowledge, trust and be likeable at the same time.

We can’t emphasize enough how vital it is for today’s businesses to put their customers at the heart of everything they do, not only for the success of their marketing strategy but also for the long-term success of their business as a whole.

What to expect from us as your potential new marketers?

We focus on our customers. Delivering a great experiences is the goal of every service we provide in order for you to reach success.

Our Marketing Strategists help build marketing into your company culture and break down the marketing silos, so every department within your company, understands their part to play when it comes to marketing your products and services.

We also provide you with accurate data and analytics which will assist you in building better marketing campaigns in the future. Having a customer-centric mindset and focusing on developing amazing customer experiences is a key to business growth.

Companies today need to place their customers at the centre in the products and services their organization builds and has to offer in order to increase the profit margins of 2020.

Get in touch with us at eNew Media by contacting +27 11 506 8600 or sending us an e-mail on